Help Center

How can we help?

Guides for every tool, answers about credits and plans, and a direct line to our team.

Help Center

Common questions

How do I sign up?

Click “Start for free” and create an account. The free plan includes 10 credits every day, no card needed.

What does a generation cost?

Images cost 10 credits ($0.10) and videos 100 credits ($1) on every model. Background removal costs 5 credits.

Why can't I make a video on the Free plan?

A video needs at least 100 credits in your balance. Upgrade to Plus or Pro, or buy a top-up.

Can I use my creations commercially?

Yes, in line with our Terms of Service. Only upload faces, products and brands you have the right to use.

How do I keep a character consistent?

Save it in Studio and mention its @handle in any prompt, or add it to a production's main cast.

How do I cancel my plan?

Cancel any time from your account settings. You keep your plan and remaining monthly credits until the end of the billing period.

Still need help?

Email our team and we'll get back to you within one business day.

Contact support